privacy

Usun Privacy Policy  

Introduction

Ningbo Usun Products Design Co., Ltd. and its affiliates (hereinafter referred to as "YISHAN", "we" and "our") are well aware of the importance of your privacy information and will respect your privacy. Please read this "Privacy Policy" (hereinafter referred to as the "Policy") carefully before submitting personal data. This policy applies to YISHAN websites and products, devices or applications that display this privacy policy or link to this privacy policy (collectively referred to as our "services"), including but not limited to YISHAN official website (www.yishan.link) , YISHAN public account, Internet of Things equipment and other services.

All texts, pictures, user interfaces, visual interfaces, photos, trademarks, logos, sounds, music, artistic works and computer codes (collectively referred to as "content") contained in the services provided by YISHAN include but are not limited to the design, structure, selection, collocation, expression, appearance, style, and arrangement are all owned, controlled or authorized by YISHAN, or authorized toYISHAN, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and anti-unfair competition law.

This policy explains how Yishan will handle your data (whether it is personal data or not), but it may not cover all possible data processing scenarios. Information about the collection of specific data about products or services may be provided by Yishan in the supplementary policy or in the notice provided at the time of data collection to explain to you the purpose, scope and use of the corresponding information, and provide you with a way to choose and agree on your own , And collect and use after obtaining your express consent.

Yishan reserves the right to decide to change, modify, add or delete part of this privacy policy at any time. You can check this privacy policy regularly to see if there have been changes. In the process of reading this policy, if you disagree with this policy or any of its content may not cause Yishan to be unable to provide you with relevant services or to achieve the desired service effect, it is recommended that you immediately stop using the services provided by Yishan Related Services. If you continue to use the related services provided by Yishan, it means that you acknowledge and agree to this policy.

The purpose of this policy is to help you understand the following:

1. How does Yishan collect and use your personal data

2. How does Yishan use cookies and similar technologies

3. How does Yishan disclose your personal data

4. How to access or modify your personal data

5. Protection of personal information of minors

6. How does Yishan keep and protect your personal data

Seven, third-party providers and their services

8. How to contact us

9. How to update this policy

1. How does Yishan collect and use your personal data

Personal data refers to information that can be used to determine personal identity when used alone or in combination with other information. Such data will be directly submitted to us by you when you use our website, products or services and interact with us, for example:

1. The information you fill in and submit when you register as a member and use related services provided by Yishan or other platforms, such as your name, gender, date of birth, ID number, telephone number, email address, address, Related information such as avatar, nickname, location, etc.

2. When you choose services such as purchase, delivery and installation, we may ask for your name, contact information, delivery address and billing address, and bank card information in order to process your order.

3. When you download or use the client software, Yishan may read information related to your device, including but not limited to hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and The settings of the device used to access the service.

4. When you use Yishan Internet of Things devices, Yishan may read your usage without prior notice, including but not limited to device model, device operating status, frequency of device function usage, and IoT device status. Log information, measurement data uploaded by the device, or other usage information, some devices built-in camera may capture the usage of the device, etc.

5. When you use the Yishan service or visit the Yishan website, Yishan automatically receives and records the information on your browser and computer, including but not limited to your IP address, browser type, language used, Data such as the date and time of access, software and hardware feature information, and web page records you need.

6. Location information (only applicable to specific services/functions): When you download or use client software or access webpages, and when you use certain Yishan services and IoT devices, Yishan may read various information related to your location. Information, such as the GPS signal of the device or related information of nearby WiFi access points and cell phone signal transmission towers, country codes, city codes, mobile network codes, cell IDs, latitude and longitude information, and language settings, which may be used by you Certain services are sent to us.

7. Description of device permission call

The following device permissions may be triggered when you use the services provided by Yishan. In order to enable you to better manage your information, we will synchronously inform you of the purpose of the use of the permission during the product use process permission application, and the possible impact on your use of the service if you do not turn on the permission, please check carefully. Before you use a specific function, you can choose whether to authorize the following permissions. At the same time, you can change the authorization status by yourself at any time through the device authorization setting page.

The following are the details of related functions and calling permissions, listed for your reference:

(1) Read and write external storage space (Android version, iOS version): Used to read and write photos and files on the device in functions such as scanning and user feedback.

(2) Location permission (Android, iOS version): used to scan the nearby WLAN list, search for nearby Bluetooth devices and other functions.

(3) Camera permission (Android, iOS version): used to scan the QR code for device installation, account login and other functions.

(4) Read phone permissions (Android, iOS version): used to generate device id locally on the client and quickly contact after-sales phone functions.

(5) Turn on WLAN permission (Android, iOS version): Used to quickly connect to the device, connect to the WIFI sent by the device to communicate with the device.

(6) Turn on Bluetooth permission (Android, iOS version): Used to connect the Bluetooth signal sent by the device to communicate with the device when the device is quickly connected; for smart devices connected via Bluetooth, Bluetooth permission is also required for communication.

(7) NFC permission (Android, iOS version): when used to connect the device quickly, connect the device NFC to communicate with the device.

Where permitted by law, we will also obtain relevant data from public and commercial third-party sources, such as purchasing statistical data from other companies and obtaining order data from third-party e-commerce platforms to support our services. When you participate in a questionnaire survey Information we collect when responding to questionnaires sent to us, participating in user experience programs, and when you interact with us and your partners in Yishan. The data we collect depends on the way you interact with Yishan, including the websites you visit or the products and services you use, such as name, gender, company name, position, address, email address, phone number, login information (account and password) ), photos, credential information, etc. In some cases, you can choose not to provide personal data to Yishan, but if you choose not to provide it, Yishan may not be able to provide you with related products or services, nor can it respond to or solve your problems.

We may use your personal data for the following purposes:

1. Create an account, and use the personal information collected when creating an account through a website or mobile device to create a user's personal account and profile page.

2. To fulfill your transaction or service request, such as fulfilling the order, the information related to the e-commerce order can be used to process the purchase order and related after-sales service, including customer support and re-delivery. Recipient information, including name, address, phone number and postal code will be used for delivery. The email address is used to send package tracking information to the user. The list of purchased items is used to print the invoice and allow the customer to determine the items in the package. When you use Yishan customer service telephone, WeChat official account and other self-service platforms to request Yishan to provide you with product installation, maintenance, and consulting services, you need to provide us with your name, address, and contact according to your different demands. Information such as methods, products to be installed or repaired, etc., so that Yishan can provide you with the required services in time.

3. Activate or verify products or services, control and use equipment. You need to use APP to log in to your account to control some of your devices, and complete the network configuration and binding process of the device normally. After completing these procedures, you can remotely control the device or control within the local area network through the APP. Some devices need to be activated before they can be used. The activation process requires the use of relevant device information, including: MAC address, machine code, WIFI password, etc. If the activation fails, we may read the relevant device information and log information to evaluate the reason for the activation failure. At the same time, you may need to use user name/password information to control your networked devices.

4. Provide location-based services. When using certain services, we or third-party service providers may use location information to provide you with the correct version of the service, and provide you with an accurate location, so that you can get the best possible user experience, for example, by reading your Location Know the warehouse closest to you and estimate the delivery time, or use different procedures at different altitudes and regions to ensure the normal realization of equipment functions, etc.

5. To send you information about products and services that you may be interested in, including but not limited to inviting you to participate in Yishan activities (such as promotional activities), market surveys or satisfaction surveys, or sending you marketing information, such as your participation For lucky draws, contests or similar promotional activities, we will use the information you provide to manage such activities. If you win a lottery, your mobile phone number or nickname may be desensitized to be included in the winning list and announced. If the event is jointly promoted by us and a third party, we may share the personal information (number of users participating in the event, list of winners, contact information of winners) generated during the event and necessary for the completion of the event, so that the third party can Give you prizes or provide you with services in a timely manner.

6. To send you important notices, such as operating system or application program updates and installation notices.

7. To provide you with personalized user experience and personalized content, such as obtaining additional product after-sales service.

8. Allow you to use third-party functions. Some of the functions of the products we provide are operated by third-party service providers. Therefore, we need to share your information with a third party to enable you to experience the full functionality. For example, when you use our service to search for audio, video, health encyclopedia and other content, we may need to pass your search request to a third-party service provider.

9. Collect user feedback. The usage feedback you provide can help improve our services, equipment functions, etc. In order to track the feedback you choose to provide, the personal information you provide may be used to contact you and keep records.

10. Carry out internal audits, data analysis and research to improve our products and services.

11. Analyze the efficiency of business operations and measure market share.

12. Synchronize, share and store the data you upload or download and the data required to perform the upload and download.

13. Comply with and implement applicable legal requirements, relevant industry standards or our policies.

Yishan may also collect and use non-identifying data. Non-identifying data refers to data that cannot be used to determine an individual's identity. For example, Yishan collects aggregated statistical data, such as the number of website visits and the frequency of use of IoT device functions. Yishan collects this data to understand how users use its website, products and services. In this way, Yishan can improve its services and better meet customer needs. Yishan may at its sole discretion collect, use, process, transfer or disclose non-identifying data for other purposes. We will try our best to isolate your personal data and non-identifying data, and use these two types of data separately. If personal data is mixed with non-identifying data, it will still be treated as personal data.

When Yishan processes your personal data, we will comply with the requirements of applicable laws and process it on an appropriate legal basis, including:

1. To process your personal data for contract fulfillment when responding to your transaction or service request;

2. Processing your personal data based on your consent;

3. When contacting you, conducting marketing or market research, processing your personal data for the purpose of improving our products and services, implementing and improving our loss prevention and anti-fraud plan, we will base on our or a third party's legitimate interests .

4. We may also process your personal data based on compliance and enforcement of legal obligations.

2. How does Yishan use cookies and similar technologies

1.Cookie

To ensure the proper functioning of the website, we sometimes store small data files called cookies on computers or mobile devices. A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as user preferences or items in the shopping basket.

The purpose of enabling cookies by Yishan is the same as most websites or Internet service providers enabling cookies, that is, to improve user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using permanent cookies). With the help of cookies, websites can save settings, such as the language of the computer or mobile device, font size, and other browsing preferences. This means that users do not need to reconfigure user preferences every time they visit.

2. Web beacons and pixel tags

We use other similar technologies such as web beacons and pixel tags on our website. For example, the e-mail sent to you by Yishan may contain a click-through URL linking to the content of the Yishan website. If you click on the link, Yishan will track the click to help us understand your product and service preferences and improve customer service. If you don't want your activities to be tracked in this way, you can unsubscribe from Yishan's mailing list at any time.

3. Mobile analysis software

In APP, we use mobile analysis software to better understand the function of our APP in your mobile phone. This software may record the following information, such as how often you use the application, events that occur within the application, cumulative usage, performance data, and the location where the application crashes.

4. Use of SDK

In order to ensure the stable operation and function realization of our client, so that you can use and enjoy more services and functions, our application will embed the SDK of authorized partners or other similar applications, click to view our access to authorized partners SDK details.

Your use of our website means that you agree to use cookies, web beacons, pixel tags, SDKs and mobile analytics software as described above.

3. How does Yishan disclose and share your personal data

Your personal information will be kept strictly confidential and will only be shared with data recipients in the categories listed below. In addition, we will only share your information with third parties outside the following circumstances with your consent, and you will be able to choose whether to allow us to share your information.

1. Yishan affiliated company. In order to facilitate us to provide you with services, recommend information that may be of interest to you, or protect the personal and property safety of Yishan or other users or the public from infringement, your personal information may be shared among Yishan affiliates. We will only share necessary personal information. If we share your sensitive personal information or the affiliated company changes the purpose of using and processing personal information, we will again ask for your authorization and consent.

2. Authorized partners. We may share your information with trusted and authorized partners. We may share your account information, device information, and location information with authorized partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Currently, our authorized partners include the following types:

Authorized partners for advertising and analysis services.

Resellers, suppliers, service providers and other partners. Our distributors, suppliers and service providers include institutions that provide technical services, telecommunications services, customer services, risk control services, audit services, legal services, financial institutions, e-commerce companies and platforms, offline stores, etc.

For companies, organizations and individuals with whom we share personal information, we will sign confidentiality agreements with them, and will require them in an appropriate manner to handle individuals in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures information. In the use of personal sensitive data, we require third parties to adopt encryption technology to better protect user data. Once it is found that it has violated the agreement, effective measures will be taken and the cooperation will be terminated.

Uses reasonably necessary to comply with mandatory requirements of laws and regulations, court orders or government authorities, safeguard the public interest, or protect the personal and property safety or legal rights of our customers, Yishan or Yishan employees.

Other parties that have separately obtained your consent. In addition to the sharing situations described in this privacy policy, we may also share your information with third parties when you agree to sharing or make a sharing request.

3. Information that does not require consent

We may share anonymous information with third parties in aggregated form for commercial purposes; we may share general usage trends of our services with them, such as the number of customers in specific groups of people who purchase certain products or engage in certain transactions.

According to relevant laws and regulations, in the following situations, we can share, transfer, and publicly disclose your personal information without your authorization:

Related to national security and national defense security;

Related to public safety, public health, and major public interests;

Related to criminal investigation, prosecution, trial, and execution of judgments;

To protect your or other individuals’ life, property, and other major legal rights, but it is difficult to obtain your consent;

Your personal information disclosed to the public on your own;

Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.

Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling faults in the products or services.

Other circumstances stipulated by laws and regulations.

According to laws and regulations, sharing and transferring personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of personal information does not belong to the external sharing, transfer, and public disclosure of personal information. Storage and processing will not need to notify you separately and obtain your consent.

If you do not agree that we provide your personal information to third parties in accordance with the above terms, please stop using our services immediately.

4. How to access or modify your personal data

You should ensure that all personal data submitted is accurate. Yishan will try its best to maintain the accuracy and completeness of personal data and update these data in a timely manner. Where required by applicable laws, you can:

1. The right to access the specific personal data we hold about you;

2. Ask us to update or correct your inaccurate personal data;

3. Reject or restrict our use of your personal data;

4. Ask us to delete your personal data or actively cancel your account.

If you want to exercise related rights, please give us online feedback via this mailbox 81792011@qq.com. To ensure safety, we may ask you to verify your identity (such as asking you to provide a written request or other means) before processing your request. If we have a reasonable basis to believe that these requests are deceptive, unfulfillable or harm the privacy of others, we will refuse to process the request.

When you or we assist you in deleting relevant information, due to applicable laws and security technical restrictions, we may not be able to delete the corresponding information from the backup system immediately. We will safely store your personal information and restrict any further information about it. Processing until the backup can be cleared or anonymized.

Before deleting your personal data or canceling your account, please back up and properly keep your account information and other related data, and properly save the transaction vouchers, bills and other materials of products and services, so as not to be unable to enjoy the relevant after-sales service or to need to pay additional fees. After the personal data is deleted or the account is cancelled, you may no longer be able to use our services, and you will not be able to retrieve any content or information related to the account and the account.

After you cancel your account, we will stop providing you with products or services, and according to your request, unless otherwise provided by law, we will delete your personal information within 15 working days.

When required by applicable laws, when Yishan processes your personal data based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data based on other appropriate legitimate foundations.

5. Protection of personal information of minors

The products and services provided by Yishan are mainly for adults. If you are a minor under the age of 14, before using our products and/or services, you should read this guide accompanied by your guardian, and ensure that you have obtained the consent of your guardian to use our services and provide We provide your information. We will focus on protecting the personal information of minors in accordance with relevant national laws and regulations.

If your guardian does not agree that you use our services or provide us with information in accordance with these guidelines, please immediately terminate the use of our services and notify us in time.

In the case of collecting personal information of minors with the consent of their parents or legal guardians, we will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or necessary to protect the minors.

If you are the guardian of a minor, please contact us in time when you have any questions about the minors under your supervision using our services or the user information provided to us. We will protect the confidentiality and security of minor user information in accordance with relevant national laws and regulations and the provisions of this guide. If we find that we have collected personal information of minors without the prior consent of a verifiable parent or legal guardian, we will try to delete the relevant data as soon as possible.

6. How does Yishan keep and protect your personal data

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored in the territory of the People's Republic of China.

Yishan attaches great importance to the security of personal data. We will retain your personal data for as long as required for the purposes described in this policy, unless the retention period is extended or permitted by law in accordance with legal requirements or permits. Because based on different scenarios and different products and services, the storage period of data may be different.

Yishan is not responsible for any security omissions caused by a third party's access to your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above provisions, if any other user on the Internet uses your account without authorization or any other security breach, you should notify us immediately. Your assistance will help us protect the privacy of your personal information.

Seven, third-party providers and their services

To ensure a smooth browsing experience, you may receive content or network links provided by third parties (hereinafter referred to as "third parties") outside of Yishan and its partners. Yishan has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.

Yishan has no control over the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to the privacy protection policies of those third parties.

8. How to contact us

Address: No. 9, Building 1, No. 818, Qiming Road, Yinzhou District, Ningbo City, Zhejiang Province

Email: info@usunpd.com

To ensure safety, you may need to provide a written request or prove your identity in other ways. Under normal circumstances, we will reply within 15 days. If you are not satisfied with our response, especially our personal information processing behavior has harmed your legal rights, you can also file a complaint or report to the network information, telecommunications, public security, and municipal regulatory authorities.

If you consult us, we will provide you with information on possible complaint channels based on your actual situation.

9. How to update this policy

In order to provide you with better services and a better user experience, this agreement will be subject to corresponding changes in accordance with business adjustments, changes in laws and regulations or policies. If you continue to use any of the services we provide or visit our related websites after the privacy policy is adjusted or changed, we believe that this means that you have fully read, understood and accepted the revised privacy agreement and be bound by it.

When we want to use the information for other purposes not specified in this agreement, we will ask for your consent again in the form of signing an agreement, pop-up prompts, site announcements, and updating this agreement.

Effective date of the update: November 12, 2021
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